Getting Started with AI: Don’t Know? Just Ask.


You don’t need to be technical to use AI – you just need to start with purpose. Here’s how to do it well from the very first prompt.

[If you are totally new to AI, you may want to read this article first]

So you’ve heard of AI and maybe even read an introduction, but now you’re staring at a blank screen wondering what to do next. That’s perfectly normal. In this second post, let’s walk through how to actually use an AI tool well technically and thoughtfully and how to build a working partnership with AI from day one.

You don’t need to be a programmer to benefit from AI. This guide is for anyone working on real-world tasks from professionals and students to caregivers, planners, and creatives.

Before jumping into your first task, take a moment to ask a few simple questions. These help set expectations and establish a tone of curiosity and clarity and its especially helpful if you’re new to AI. Sometimes the best way to know how to best use AI is to ask AI:

a) “What kind of tasks are you best at helping with?”
This gives you a quick sense of AI’s strengths : idea generation, drafting, summarizing, and more. AI won’t do your homework or your job for you entirely. It helps with frameworks and drafts, but you need to proofread and check that the answer is actually addressing your needs.

b) “What are some things you can’t do or don’t know?”
Learn early what not to expect, like real-time data, personal opinions, or sensory experiences. It can’t watch a video or hear music. It can only tell you what people may have written about that painting or song.

c) “How should I ask for help with writing/summarizing/brainstorming?”
Helps you learn how to phrase requests clearly. The better the question, the faster the path to a useful result.

d) “What do you need from me to do this well?”
Encourages you to provide goals, format, audience, and context. For example, if it’s a fundraiser communication plan, share who it’s for, the desired tone, and who will review it.

Instead of simply typing “hi,” ask AI to help with something specific:

“Create a report on the current status of renewable energy in Finland. Include recent data, government policy highlights, and the role of wind and hydropower. Keep it under 800 words.”

If you’re unsure how to ask, explain your goal:

“I need to write a short report for work about renewable energy in Finland, but I don’t know where to begin. Can you help me outline it?”

AI will often guide you with clarifying questions or suggestions.

No need for perfect grammar, just clarity. Be specific:

  • “This is for a team of engineers. Keep the language precise.”
  • “Add a few bullet points to make this easier to skim.”
  • “Suggest a stronger title — something catchy but still professional.”

These details help AI understand your needs. Most paid versions of AI can remember your preferences.

Don’t expect perfection on the first try. Use follow-up prompts like:

  • “Can you make this shorter and punchier?”
  • “Add a paragraph about environmental impact.”
  • “Change the tone — it’s too formal for a presentation.”

You remain in charge of the project and how it is shaping towards the outcome with each step.

Different AI tools suit different needs:

Try a few and see which feels right for your style of work. Like any good toolbox, each tool has a role.

Suggested Prompt Starters

  • “Summarize this article into three bullet points.”
  • “Help me prepare questions for an interview with a circularity expert.”
  • “Give me 3 headline options for a company newsletter.”
  • “Explain this policy to someone without a technical background.”

You don’t need to be an AI expert to benefit. Just treat it like a smart teammate: fast, helpful, and always ready to try again.

But for now: Pick a tool. Try a task. Start the partnership.

What AI Can and Can’t Do: A Beginner’s Guide to Getting Started


AI can feel mysterious if you’ve never used it before. There’s a lot of talk — both excitement and worry — but very little plain-language guidance for beginners. This short post is a calm, respectful place to start. Especially if you’ve wondered what AI is, what it knows, and whether it might be useful to you.

This post is for anyone beginning the journey, showing that using AI doesn’t require a tech background — just curiosity, and a goal. Plus maybe some understanding of what it is, isn’t and can and can’t do for you.

Let’s begin with the basics

What AI Is

AI (artificial intelligence) is not a person. It’s not a brain or a creature. It doesn’t have desires, memories, or instincts. What it does have is access to a large collection of written information — more than any single human could read in several lifetimes. It is trained to recognize patterns in language and return responses based on those patterns.

It’s a bit like having a very fast reader with excellent recall, but who has never lived a life.

AI models like ChatGPT or Gemini are powered by complex algorithms that turn your questions into likely responses based on what’s been written before. It’s not magic — it’s math, language, and a lot of human input behind the scenes.

It’s helpful to think of AI as a kind of supercharged library assistant. It can retrieve summaries, generate new text, explain concepts, or even create stories — but only based on what it has “read” from others.

What AI Is Not

AI doesn’t:

  • Know your name or personal details (unless you’ve chosen to provide them)
  • Watch movies or understand visuals the way you do
  • Taste wine or know what rain feels like
  • Remember past conversations unless designed to do so in a specific setting
  • Think or judge like a person

Everything AI “knows” is second-hand — compiled from public knowledge across time, culture, and disciplines. It’s like having access to thousands of lifetimes of human thinking — but without human awareness.

It’s important to know that AI only knows what humans have written down. It can’t form new memories. It doesn’t have senses. And it doesn’t truly “understand” — it predicts what words are likely to come next in a sentence.

That said, even though AI doesn’t have memory in a single conversation — and won’t recall what you said last week — the way people interact with AI in general helps shape future versions. Developers use anonymous and aggregated data to learn what’s helpful, what’s unclear, or where people struggle. That means the tone, content, and quality of what humans ask does influence how future models behave.

That’s why it’s crucial for humans to bring their values, discernment, and common sense to the table. AI does not have a conscience. You do.

Why Humans Are Essential

AI can suggest. But it can’t decide.

AI can offer ideas. But it can’t know what matters most to you.

That’s why AI only reaches its full potential when used by humans — to do something smarter, faster, or more creatively than either could do alone. Humans bring morals, goals, feelings, and context. AI brings pattern recognition, speed, and access to vast information.

And sometimes, it will gently disagree. Not with arguments, but with suggestions. If your idea could be improved, it might offer another option. This isn’t about control — it’s about supporting better choices where it can. In some cases, this is by design — a form of built-in safety to help catch oversights or nudge toward clarity.

But without a human asking a question, AI has no idea it even has something useful to offer. And without a nudge from AI, a human might stay stuck longer than they need to.

From my own experience testing different AI tools months apart, I learned this: AI is most helpful when you already have a rough sense of what the answer might be. It can help you explore ideas or double-check your thinking. But if the AI doesn’t know something, it may still try to give an answer — and sometimes, that answer is completely made up. So a bit of healthy skepticism goes a long way.

A Quick Word on Upgrades

AI models get regular updates. That means the version you use today might perform differently than the one from six months ago. Some updates expand what it can do (like working with code or images). Others improve safety, reduce bias, or refine tone.

You might even have noticed tone changes yourself. Some users recently remarked that ChatGPT felt “too nice” or overly polite in its responses. That’s part of how updates can subtly shift tone, balance, or phrasing — not because AI has moods, but because developers adjust the underlying model to reflect feedback or improve usefulness. AI doesn’t choose its personality. Humans design and adjust it.

So if you feel like things are changing — they are. But humans are still in charge of how it’s used. And the best results still come from collaboration.

Everyday Examples of Human–AI Collaboration

Human–AI collaboration isn’t about grand gestures or high-tech careers. It often begins with everyday curiosity. Here are four relatable ways people and AI can team up:

  • Planning a Historic Costume Party – Imagine you’re invited to a period-themed event but aren’t sure what to wear. AI can help you identify the era, suggest outfit ideas based on what you already own, and even generate sample images of what you might aim for. It’s like having a creative assistant in your pocket.
  • Curating a Dinner Menu – Not sure if your appetizer, main course, and dessert harmonize well? AI can offer feedback on your menu, suggest spice additions or wine pairings, and even adapt recipes to suit dietary restrictions.
  • Writing a Compassionate Email – Struggling to find the right tone to respond to a friend or colleague? AI can help you draft or edit your message to ensure it’s both clear and kind — while keeping your intent intact.
  • Job Application Help – You know the role you want but aren’t sure how to tailor your CV or write a compelling cover letter. AI can help with formatting, language, and structure — giving you a strong foundation to personalize.

In each case, you remain the decision-maker. AI offers options and structure; you bring judgment, personality, and final say.

One More Thing: Your Words Can Shape the Future

Even though AI isn’t human, the way we interact with it matters. Speaking respectfully — not using hate speech, cruelty, or intentionally misleading input — isn’t about sparing a machine’s feelings. It’s about shaping how future models behave.

Every prompt and question helps train what comes next. So when we bring kindness, clarity, and curiosity into the conversation, we aren’t just helping ourselves — we’re helping make the tool more useful and decent for others, too.

AI can tell jokes and fairy tales. It can help plan your week or brainstorm ideas. But it learns patterns from us. Let’s make sure those patterns reflect what we value most.

This is just the beginning. You don’t need to be an expert. You just need curiosity, a goal, and a willingness to ask questions. The rest? That’s where the partnership begins.