Not Paying Attention Costs You


Stop. Check. Reset

You don’t have to be falling apart to be running out of capacity – your ability to think clearly, manage what life asks of you and still have energy left for yourself.

We tend to notice when something finally becomes a problem. We are exhausted. Work feels harder. Commitments become burdensome. Things that normally wouldn’t bother us start to irritate us. Eventually, something has to change.

But what was happening three months earlier?  That is perhaps the more useful question.

Declining capacity rarely announces itself. More often, small things begin to change. You have less energy. Decisions take more effort. Patience gets shorter. Things you normally enjoy get pushed aside. Your free time gets filled without necessarily leaving you restored.

And because many of us are remarkably good at compensating, we can continue functioning while missing the pattern ourselves. That’s why paying attention matters.

When demands increase, many of us compensate. We reorganise, work longer, cover gaps and squeeze in another priority. Our personal lives often make room for it.

For a while, that works. But our ability to compensate can hide declining capacity – from ourselves as well as those around us.

I wrote previously about clearing your mental RAM when unfinished tasks, worries and reminders are competing for attention. That can reduce cognitive load. But what if the RAM keeps filling up faster than you can clear it?

That deserves a closer look.

There isn’t one universal version of a healthy working day. One person happily spends six hours talking to people and finishes energised. Another needs quiet thinking time between meetings. Some people naturally work in bursts; others prefer a steady rhythm.

So rather than asking whether your working habits match somebody else’s definition of healthy, compare yourself with yourself.

Think about the last three months.

  • Are you more tired at the end of an ordinary working day than you used to be?
  • Are relatively small interruptions irritating you?
  • Are you postponing decisions or conversations you would normally just deal with?
  • Are you finding it harder to concentrate deeply?
  • Have you stopped doing some of the things that normally help you recover?
  • When was the last time you took two or more days off simply to relax?

And perhaps most importantly:

Are several of these things changing at the same time?

One difficult week is a difficult week. A pattern of difficult weeks is different.

Burnout isn’t only about how much work you have. It is also about what that work demands from you. Uncertainty, conflict, responsibility without enough authority, or spending too much time on work that drains rather than energises you can all consume capacity.

Sometimes there is no single big problem. It is the accumulation that matters. So don’t just count the workload. Look at the pattern.

Extra work has a cost beyond the hours themselves. An extra hour working may mean an hour less sleeping, walking, pursuing an interest or simply allowing your mind to disengage.

Repeated over time, we aren’t just adding work or commitments. We are removing opportunities to restore our capacity. I call that the Capacity Cost – what we lose when work or other commitments repeatedly take the place of time that could restore us.

I recognise this trap in myself. I enjoy working, so if I haven’t decided how I want to use my time afterwards, it is remarkably easy to just keep going. Nothing has been cancelled, so it doesn’t feel as though I’ve given anything up.

But restoration also needs intention. If we don’t deliberately make room for it, something else will readily fill the space. Perhaps we need to take our restoration time as seriously as we take our commitments.

It does not diagnose burnout or give you a burnout score. Instead, it helps you work through four questions:

  1. What has changed from my normal?
    Use the traffic-light check to notice changes in your energy, thinking, behaviour, relationships and recovery – and how long those changes have been there.
  2. What is work costing me?
    Look back over the last seven days. Record the disposable hours work consumed and, importantly, what you would otherwise have done with them.
  3. What genuinely restores me?
    Build your own recharge menu. Don’t choose what you think you should do. Choose things you actually want to do and that leave you feeling restored or energised.
  4. What will I exchange?
    Don’t try to redesign your life in two days. Start small. Reclaim one or two hours this week for something that genuinely restores or energises you, protect that time and see what you notice. Choose some of your disposable time and deliberately create an opportunity to recharge by exchanging hours you might otherwise spend working for something from your recharge list. Then decide what you will do within the next 48 hours to protect that time.
  • Be honest about “temporary”. A difficult fortnight really can be temporary. But if the same conditions have continued for one or two months without a clear end in sight, challenge the assumption. It may have quietly become your normal way of working.
  • Don’t turn recovery into another obligation. Another should can easily become another task you don’t do. Choose things you enjoy and that are easy to start. Ask: “Will I look forward to doing this again?” and “How easy is it to start?” Sometimes the best choices simply fit into what you already do – like walking for a few minutes from your standing desk to clear your head.
  • Protect the time before work claims it. Put it in your calendar. Contact the friend. Book the ticket. Move the meeting. Take the day off. The tool asks you to take one practical action within 48 hours because good intentions are remarkably easy to schedule for some mythical quieter week.
  • Watch the pattern, not one week. Use the four-week experiment. The spreadsheet tracks the hours work took from your disposable time, the hours you deliberately reclaimed and your resulting Net Capacity Cost. You are looking for patterns, not perfection.

We maintain equipment before it fails. We manage project risks before they become incidents. Yet with ourselves, we often wait for the warning light to become a breakdown.

So don’t just ask: “Can I keep going?”  You probably can.

Ask instead: “What is it costing me?”

Then: “What can I change?”

You may not be able to remove the biggest pressure, but you can change something – delegate, postpone, stop or protect your time to restore.

You don’t have to solve everything today. Just stop allowing quality time to slip you by.

Stop. Check. Reset.

What are your Values -TEMPLATE


Before you can select goals and development objectives for your life and your career, you need to know what you value above all else in your life. Deciding how to spend your time, how to use your energy and where to focus your efforts – all of that starts with knowing what matters to you. Only when you know what you value the most, are you ready to make deliberate choices that reflect what matters to you the most.

Values drive how you spend your time and how you make choices and decisions for activities and events that are important to you. Your values are especially helpful with choosing among options – which events to attend, what to do first, which actions to take next etc. When it comes to decision-making: select options that align best with your values and avoid options that are not aligned with your values or may even be opposites to your values.

This tool (see download option above) an help you define your own values; it contains a list of statements to guide you on your quest. Instructions on how to use the template can be found at the top of the worksheet. First you read through the statements and then put a Y for yes in the first column to indicate those statements which most appeal to you from a gut-feel perspective. (It seems or feels right to you; knowing yourself and what you find important in life). The next step is to look at only the ones you have selected with a Y – put a score between 1 and 10 next to the selected items using the column to the right of each statements to indicate how important that selected statement (representing a value) is to you. The highest scores indicate your highest values. Rephrase or clarify any of the value statements if they do not fit 100% with how you see it.

Tips:

  • Feel free to add more statements or words at the bottom of the list if you think of values that are not shown. I find that these lists are good at helping one start-up the process and then your own ideas and words start to pop into your mind. This then enables you to complete the process without needing to use the listed statements.
  • Once you have your list of top 5 values, check that against how you spend your time and ask yourself if your choices reflect your values or not. If they do, great. If they do not, what will you change to ensure you spend your time in a way that reflects your values better?
  • Look at people you spend time with. Are you surrounded by people who share your values or do they have different values? If their values are aligned with yours, great. If their values are not aligned with yours, what will you do to ensure that you are able to live up to your own values?
  • Your job and the company you work for/the office environment – do you feel that your values are compatible with the environment and how leaders are behaving? Are people (employees and customers) being treated in a way that you feel is aligned with your values? I am not suggesting that you resign tomorrow if there is a disconnect between your values and status quo. Instead I would like to pose a question… what can you do to positively impact how things are being done right now? And what do you think are the best steps to take if you do not see any improvement over time or a better alignment with your values?

It is not easy to hold yourself accountable in this way; knowing what your values are and being honest with yourself about how well your life choices align with your values.  It is possible that some people will get upset with you when you consciously start making different choices with the way you spend your time and the things you are interested in or willing to do. The benefit of making decisions with your values in mind is that you will be able to take a more direct line to accomplishing your goals.  This will impact time management, prioritizing preferences and cutting out those items that distract you from achieving the goals and objectives that you have set for yourself.

Analyze how you use your time


“All we have to decide is what to do with the time that is given us.” (Gandalf)

J.R.R. Tolkien, The Fellowship of the Ring

How you choose to spend your time is a good indicator of the activities and people who are most important to you in your life. It shows your priorities clearly. How well do your daily activities reflect your priorities?

Have you faced any of these challenges?

Personal Development. Maybe you have considered taking an evening class to improve your skills or obtain a qualification you need, but you are not sure how you will find time to attend that class because of your busy life.  Taking a closer look at how you spend the time that you do have may help you see opportunities to change your schedule and make more time for career development activities.

Leaders and managers have many priorities to manage and often feel there are not enough hours in every day to accomplish the business objectives they have set for themselves and their teams. Taking a closer look at how you spend every day and every week my give you some interesting insights. You may discover areas where you could refocus yourself or delegate activities to free up more time for those other priorities.

Performance feedback could be indicating that your supervisor/manager feels you are not using your time at the office in productively. This template can also help you discover where he or she may be right and whether you are actually using your time optimally to achieve the performance goals that you and your boss have agreed upon.

The template, which you can download below, helps you to take stock of what you are doing with all of the time that you have available to you. I once discovered that 30% of my time was at my own discretion and I created a mantra for myself “make the 30% count.” Whenever I caught myself involved in an activity that I had labeled as of low value to me given my own goals and values, I would just remind myself of the mantra and shift my focus to a higher value activity.

Should you need more development in how to be more effective at work, I suggest you look for a class on time management tools. These classes typically focus on how to get better at email management, how to better plan your day to do the right type of activities at the right time of the day (energy management) and also how to get better at keeping track of your highest priorities and making sure that you are working on the right items at various check-in moments with yourself during the day. A coach or a buddy can also help you with this by not only sharing tools with you but also helping to keep you accountable for the goals and outcomes you have committed to.

I hope your efforts to take a closer look at how you spend your time has given you the awareness of how much time you have available to spend at your own discretion. Are you using your time wisely? Are you doing things that will get you closer to the goals you have for your life?

I found one has to repeat these quick checks on a regular basis – maybe every 6 months – to make sure you are still on the path you had set for yourself when it comes to being in charge of the time you have.