A successful on-boarding process ensures that a new employee is able to deliver top performance (creating value) at your company as fast as possible.
A successful new employee on-boarding process starts before the new employee is due to arrive and it is a structured process vs an afterthought. Some HR platforms include an on-boarding module which supports communication with the expected new employee and key stakeholders at the company who play a role in the on-boarding process. On-boarding activities can include training to be completed, forms that need to be finalized and submitted etc. Coordinating all of these activities and documenting the on-boarding plan is often the responsibility of HR.
This template is a basic version and you should add your own additional items to help new employees understand your industry, office building and business better. If the new employee will be in a customer-facing role you may need to include introductions to customers too.
I would say the signing off by the manager and new employee is optional – depends on your company culture and how you would prefer to run things at your office. The important part is THAT you have a structured process to bring someone new into the company and that this process is run in a consistent manner. That way you can be sure that each new employee has received all of the support needed to as quickly as possible understand the way things are done at your company and who to talk to about specific topics and ideas. This is a vital part of ensuring the newly hired employee gets to the top of their performance potential in the shortest possible time period and feel welcome – engaged – from day 1.
Conducting presentations at the end of developmental assignments is a common way for employees to share knowledge and demonstrate the value of his/her contribution to solving a situation or creating a new solution.
Presentations is also a great way to evaluate how much an employee has learned from an assignment, if you are the manager, mentor or L&D Partner supporting that function or project. Just telling someone that he or she did a “good job” at the end is not a substitute for specific and actionable feedback which a structured template can offer those attending the end-of-assignment presentation.
The structure of the end-of-assignment presentation typically would include these topics:
About the presenter – brief bio including background experience up to the assignment, role during the assignment and career ambitions and goals.
An executive summary of the solution provided or improvement implemented.
Brief overview of the Situation that had to be addressed, specific objectives identified and met and the team that were involved in addressing the situation.
Outcome achieved including metrics and recognition for support from other people and groups.
Summary of key learning points that the employee takes away from the assignment and will use in future
Questions and Answers session
The templates I am sharing include the Presentation Feedback Form which can help those attending the presentation to structure their feedback to the presenter (the assignee) in a consistent way. An HR or Training/Learning/ Development representative can collect all the feedback forms afterwards and collate those into one feedback document for the benefit of the assignee.
The second template is for the HR or L&D person who will combine all of the feedback received onto one Summary sheet which can be shared with the presenter. The feedback can offer helpful developmental suggestions and also recognize the successes and achievements that the presenter was able to demonstrate during the presenttion.
Customize the first column to include specific details around developmental objectives that were set as a part of the assignment. That way the presenter gets very specific feedback on how well he or she met those expectations through the presentation and handling questions during the session.
Be sure to prepare those who would provide feedback so they understand how feedback is to be captured on the form – sometimes they are confused about the columns and you may even prefer to just have one column with a score. Specifically ask them to add comments to help enrich the feedback and make it easier for the presenter to understand how to improve on his or her performance in future.
Deliver the feedback in person (vs by email) once the combined Feedback form is completed. Presenters may have further questions on how to interpret the feedback or how to improve on their own performance and should have the opportunity to get guidance and coaching on that during the feedback meeting to optimize the learning opportunity.
Most companies have an annual compensation review process where the salaries and other payments to employees are compared to internal and external benchmarks and adjustments are proposed, approved and implemented.
Many HR departments of larger companies have access to an online tool for salary reviews, but many smaller companies prefer to use spreadsheets like the one I am sharing with you today.
The basic principles for using this tool:
You need to make sure to retain employees and avoid employee turnover by reviewing his or her salary on a regular basis. Typically once per year.
Employees need feedback regarding job performance expectations and also their own performance delivered against the expectations. The compensation they receive should reflect not only the market value of the work they do for you, but also their own level of delivery against expectations for that role. Performance which exceeded your expectations deserves to be rewarded. You could do it as a discretionary bonus or you could review the person’s annual salary and consider an increase.
Some employees bring increase requests to their bosses on a regular basis while others may just be waiting for their bosses to realize how much effort they put in and how many good results they are achieving. Without a solid salary review process which is run uniformly on an annual basis (at least) you could run the risk of not treating all of your employees in the same fair manner when it comes to salary reviews. It could happen that only those employees requesting regular increases are receiving them while those who do not ask, do not.
Comparing multiple job applicants after the interviews are complete can be tough to do if you did not capture your impressions in a structured way. Without a structured process to capture impressions various forms of bias can creep into your decision-making. For example… most people tend to prefer people who are more like they are and therefore tend to hire people who are most like themselves. And it is also true that we often have a “feeling” of whether we like someone or not within the first 5 minutes of the interview. Trying to ignore these unconscious biases is hard to do without a structured process to capture your interview results.
The template (download button is below) is a way for you to be more diligent in capturing specific feedback from the candidate as it relates to the job description and requirements for the vacancy. Avoid making decisions about whether or not to hire a person during the interview. Instead focus on the gathering the relevant data needed for making those decisions. A structured interview record can go a long way towards helping you do just that.
Ambitious leaders are always looking for ways to develop talented direct reports who could possibly take over the baton when the leader gets promoted. Planning ahead to make sure that tomorrow’s leaders are developed today is called Succession planning. People retire, people leave their role and, new roles are created during reorganizations and restructuring efforts. All of these scenarios may create the need for someone else to take over in a leadership role and the question becomes… do you have anyone available internally who is promotion-ready?
This is the reason why it is important to keep a track of the key roles you have in your organization and also keep an eye on those who could potentially fill the role should it unexpectedly become vacant.
Scavenger hunts are fun activities to help teams blow off some steam, get to know each other better and learn new things about the project or any other topic of choice.
The team-based activity can last anything from one hour to maybe 2 hours – be sure not to overload the teams. It must be possible to complete the assignment within the allotted time. The size of teams working on the list o tasks and questions matters too. A group of 3 to 4 people will typically take longer to complete the exercise than a team of maybe 5 or 6 people. Split larger groups into sub-groups of 3-5 people to work on a worksheet of assignments. The assignment usually consists of a worksheet listing questions to answer, locations to visit and can also could specify items which teams are to collect and bring along with them when they hand in their final answers. The team that completes the assignment the fastest wins.
When the group is ready, you would first share the instructions with them. Be sure to include areas that they are not to visit or boundaries for the exercise. Include the maximum time they should take to work on the assignment and where everyone should meet at the end of that time period.
Whenever you plan to make changes to a system, a process, a strategy or generally change the environment that people work in you will need to communicate. Specific messages need to be scripted and planned to help communicate the change that is coming, why things are changing and how things are progressing with the change initiatives.
Stakeholders in the change process could have different information needs and messages will need to take that into consideration. Identifying stakeholder groups starts by making a list of the groups of people who would be affected by the change. Think about functions, think about geographic locations, think about management levels, think about people outside your company who may be affected, think about vendors or partner companies.
Communication messages could be intended to explain why things have to change, what is going to change, when and how it is going to change, how the change is going (progress update) and what (if anything) people need to start doing, stop doing or what should change in the way they have acted in the past.
You just looked through the results from your employee satisfaction or engagement survey. What is the most important action you need to take now? Develop a realistic action plan to address the highest priority areas of concern and then communicate that.
The first template I am sharing helps you to describe and be clear on which specific feedback you plan to address. Then capture planned actions and make sure they are measurable and include a definition of done. How will you know that this action have been completed?
A powerful way to develop employees is to give them a portfolio assignment. This would be something they are asked to do while they remain responsible for their normal daily duties. Motivated employees with the ambition to learn new skills and take advantage of new opportunities to achieve developmental goals typically welcome such assignments. Portfolio assignments are less popular among employees who are less driven to succeed and develop their careers.
Understanding what kind of training you should plan to provide to employees depends on a number of factors such as:
Company strategies for growth and developing into new markets or expanding in existing markets – what skills would be needed?
Based on current performance – which skills need to be introduced and which skills should be improved upon?
Looking at employee career goals, which skills do you need to focus on in order to help move employees to being promotion-ready?
Which skills do managers believe would help their teams succeed better given performance targets and customer demands?
Here are three tools that can help you with conducting a training needs analysis. The first tool highlights individual training needs per employee and is based on employee self assessments. The second tool is a training needs view from a manager’s perspective focusing on the top 3 highest training needs for each employee in his/her group/team/department. The last tool helps you budget for the planned training.
Self-rated individual training needs. The quality of the results you obtain from this tool depends on whether you have a good career development tool/framework in place, motivated employees who maintain and work on their own development plans on an on-going basis and whether your managers/supervisors provide quality performance feedback to employees on a regular basis.